Terms

Terms of consultation

These terms govern use of the Techharborgrid website and our employment pay-explanation services.

Acceptance and provider

By using this website or confirming a consultation, you agree to these terms. The service provider is Techharborgrid, Level 8, 71 Maximilianstraße, Munich 80538, reachable at info@techharborgrid.digital.

Nature of the service

We provide educational explanations of German collective agreements, pay tables, classification concepts, and questions arising from client-supplied documents. We do not provide legal, tax, financial, immigration, or trade-union advice; represent clients; contact employers; or guarantee a classification, negotiation, or salary outcome.

Booking and client responsibilities

A booking is formed when we confirm the scope, fee, and appointment in writing. You must provide accurate, relevant documents by the agreed deadline and remove unnecessary sensitive information. You remain responsible for decisions, deadlines, employer communications, and obtaining regulated professional advice where needed.

Fees, cancellation, and refunds

Fees are due by the date on the invoice. Cancellation, rescheduling, and refund conditions are incorporated from our refund policy. No payment is accepted through this website.

Intellectual property

The site’s text, design, and consultation materials remain our intellectual property. You may use a client summary for your personal employment matter and share it with your adviser, union, works council, or employer. Republishing or selling materials is not permitted without written consent. Rights in client documents remain with their respective owners.

Availability and liability

We take reasonable care in preparing explanations from the material supplied, but collective agreements and tables change and employer-specific facts may be unavailable. To the extent permitted by German law, we are liable without limitation for intent, gross negligence, injury to life, body, or health, and mandatory statutory liability. For slight negligence, liability is limited to foreseeable loss from breach of an essential contractual duty.

Governing law

German law applies, without depriving consumers of mandatory protections in their country of habitual residence. Statutory courts have jurisdiction. If you are a merchant, Munich is the agreed venue where legally permitted.

Changes and contact

We may update these terms for future use. The version presented when a consultation is confirmed applies to that booking. Questions may be sent to info@techharborgrid.digital. Last updated: 14 August 2026.